Fuel Kicks LLC / Fuel Backdoor Terms of Service:
- All items have been carefully sourced and verified by Fuel Kicks LLC, which specializes in genuine first to market sneakers. All items have been verified authentic by Fuel Kicks LLC using a multi step verification approach.
- Orders can take from 7-14 days to be fulfilled, unless otherwise specified in product listing.
- ALL SALES ARE FINAL. We do not accept returns or refunds/store credit unless the below condition is met.
- If an item is found to be defective in any way, all customers have a 7 day grace period (starting from the date that the item is received by the customer) to file a complaint by sending an email to admin@fuelkicks.com or by reaching out to us on Discord or IG. Our administrator will review your case. Upon review, if it is found that an item is defective and it is the fault of Fuel Kicks LLC, our administrator will either issue a coupon or a one time courtesy return based on the submitted info. After 7 days, no items will be eligible to be contested as defective. Under any other circumstances, no returns or refunds are allowed. Fuel Kicks LLC and its administration reserve the right to make the final decision in all complaint reviews.
- Fuel Kicks LLC is not responsible for any items lost, stolen, or damaged in transit. Once tracking is given to the customer and parcel has been shipped, any of the above loss, theft, or damage of said parcel will be the responsibility of the courier.